Hybrid Business Support Analyst

at Fortive

• Job title: Business Support Analyst
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: Not specified
• Degree requirement: No Education Requirement
• Tech skills: SFDC, Spring
• Location requirements: Hybrid, Sao Paulo, Brazil

About the role

• Business Support Analyst enhancing operational efficiency and customer satisfaction at Fortive Corporation. Engaging in contract management, procurement, and commercial support responsibilities within a collaborative team.

Responsibilities

• Process purchase orders using the iBuy system.
• Coordinate supplier quotes and maintain accurate supplier records.
• Manage procurement of mobile devices and Claro lines, including approvals and documentation.
• Oversee approvals and signatures for commercial documents from clients, distributors, and suppliers.
• Ensure signed contracts are stored in CM Spring and liaise with the Legal team.
• Coordinate delivery and collection of contracts and related documents.
• Monitor compliance for comodato contracts and create dashboards to track fixed assets.
• Collect and organize documentation for billing processes.
• Act as a Salesforce (SFDC) support resource, creating reports and dashboards for leadership.
• Centralize internal communications and assist with performance monitoring.
• Provide logistical support for internal and commercial events.
• Coordinate local and international shipments.
• Manage office-related requests and periodic supply needs (e.g., EPPs).
• Support onboarding for new employees and other relevant activities.

Requirements

• Experience in business support, customer success, or administrative roles.
• Strong organizational skills and attention to detail.
• Ability to manage multiple priorities and communicate effectively with stakeholders.
• Proficiency in Microsoft Office tools; familiarity with procurement systems (e.g., iBuy) and Salesforce is a plus.
• Knowledge of contract management processes (nice-to-have).
• Experience creating dashboards and reports for leadership (nice-to-have).
• Advanced English and Spanish proficiency for communication with global teams (nice-to-have).

Benefits

• Competitive salary and comprehensive benefits package.
• Opportunities for professional development and career growth.
• Collaborative and inclusive work environment.
• Flexible work arrangements to support work-life balance.
• Health and wellness programs.