Technical Support Engineer resolving technical issues for HackerRank's enterprise SaaS platform. Driving prioritization with engineering and providing customer - focused solutions.
About the role
- Hybrid Support Engineer managing hybrid systems installation and inspection for INDYCAR. Collaborating with teams on performance and compliance within racing regulations.
Responsibilities
- The Hybrid Support Engineer is an official of INDYCAR whose primary responsibility is to oversee the installation, operation, and inspection of hybrid systems across all entries.
- This position reviews hybrid data and ensures compliance with the INDYCAR Rules and Regulations as they relate to Teams and Engine Manufacturers, maintaining reliability, fairness, and consistency in hybrid system use.
- Working closely with the hybrid system supplier, the Hybrid Support Engineer supports the Managing Director of Engine Development in the technical governance and performance oversight of hybrid components.
- Additionally, this role is responsible for the maintenance, calibration, and ongoing development of the Engine Control Unit (ECU) software and systems as they pertain to hybrid control, monitoring, and data acquisition.
- Provide data and statistical support for issues that might arise such as system degradation, faults, and Rules violation concerns.
- Monitor hybrid performance across participants and maintain the balance of competition through the enforcement of the NTT INDYCAR SERIES rules and regulations and ECU control software maintenance and development.
- Working with the hybrid contractor, prepare and maintain records and reports of inventories, shortages, shipments, expenditures, and goods used or issued.
- Assist hybrid contractor with logistics & tracking of all Hybrid units.
- Perform technical inspection of hybrid units during event days and isolated trips to the hybrid contractor.
- Chair weekly hybrid meeting with manufacturers and Hybrid contractor.
- Support the race teams with the installation of hybrid units and some minor system repairs.
- Establish relationships with team personnel to help identify and track any team related hybrid issues.
Requirements
- The person who is selected for this position should be a proactive, efficient, flexible, resilient, organized, team player
- Strong communication and collaboration skills
- Electrical or Mechanical Engineering graduate, with a good appreciation of the other discipline.
- Experience with Pi Toolbox, ATLAS or similar data analysis tools and software is a benefit.
- Competency with major computer software applications such as Microsoft products – Excel, Word, Visual Basic.
- Has aptitude for learning new software programs.
- High level understanding of electronics, including sensors and wiring of vehicle control units.
- Must have a professional attitude, demeanor, and ability to relate to coworkers.
- Strong attention to detail and is thorough in accomplishing all tasks with concern for all areas involved, no matter how small.
- Able to adapt quickly according to the environment and the often-changing demands of the job.
- Must have the ability to work independently with a minimum of supervision and motivated to do or achieve something because of one's own enthusiasm or interest, without needing pressure from others.
- Ability to prepare checklists, manage administrative paperwork and files, keep thorough and accurate records, database management, and design forms.
Benefits
- Medical, dental, vision, and life insurance
- 401(k) with 100% company match up to 5%
- Paid vacation, personal, and sick days + 12 paid holidays
- Generous paid parental leave and tuition assistance
- On-site fitness center and wellness programs
- Discounts on meals, gear, and more
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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