Business Operations Specialist supporting Electric Operations at PG&E. Identifying improvements and managing communications and trainings while coordinating with various departments.
Responsibilities
Support department and/or line of business system needs
Identify and implement process and system improvements
Manage communications, coordinate and deliver trainings for essential business procedures/processes
Drive development of new resources and tools
Use system and personnel resources to successfully address inquiries from internal business partners
Develop internal work procedures and initiate process improvements
Develop and manage trainings to enhance knowledge and job skills
Assist Management with the leadership of key department initiatives such as system development, training and focused campaigns/initiatives
Support organization as a subject matter expert by providing information and direction to resources through various delivery channels
Research and data analysis; compile and prepare reports for upper management
Provide direction and coaching to other team members
Participate on cross functional teams, may serve as a team lead
Manage communications
Liaison between various departments and cross functional teams
Influence decisions, providing recommendations for change that will lead to the success of company goals and cost effectiveness
Requirements
Bachelor’s degree in Business, Marketing, Communications or related field or equivalent experience
Typically requires (Eight+) 8+ years of related experience or equivalent
Graduate Degree in job-related discipline or equivalent experience
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