Business Analyst Senior at VO2 Group, focusing on AI change management for diverse global clients. Leading project delivery and ensuring functional solutions align with business needs.
PC
Hybrid Senior Business Process Analyst
Posted 3 months ago
About the role
- Evaluate business processes for PG&E's electric operations and recommend enhancements. Build dashboards and conduct data analysis for operational effectiveness and strategy.
Responsibilities
- Build and maintain dashboards for the operations team to identify trends, process bottlenecks, and other key performance indicators, enabling data-driven decision-making and continuous process improvement.
- Performs root cause analysis on complex processes that requires customized reports and data.
- Develops new or revises existing data analysis to predict business outcomes selecting from various complex variables.
- Conducts studies and develops and uses metrics to develop recommendations related to business strategy and operations.
- Presents findings and proposed recommendations to leaders.
- Develops/delivers end-to-end process training materials to better support business needs.
- May provide guidance to Business Process Analysts and Business Process Analyst Associates.
- May manage small-to-mid-size projects.
- Lead cross-functional projects, define scope and timelines, assign tasks, and manage resources and issues
- Collaborate with peers and management across departments to exchange ideas and gather information
- Develop and deliver training materials, update work procedures, and maintain process documentation
Requirements
- Bachelor of Science in Business, Statistics, Mathematics or related field or equivalent work experience
- Job-related experience, 4 years
- LSS-Lean Six Sigma Green Belt certification (Desired)
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