Business Analyst Senior at VO2 Group, focusing on AI change management for diverse global clients. Leading project delivery and ensuring functional solutions align with business needs.
Responsibilities
Facilitate requirements-gathering workshops with clients.
Understand business challenges, objectives, and success metrics.
Challenge clients using your expertise to best guide the design of their project.
Write detailed functional specifications.
Design the functional solution on InsideBoard.
Configure the InsideBoard platform from a functional perspective.
Collaborate with the Data Integration team to define data flows.
Work with the Technical Account Manager on authentication, security, and functional architecture.
Define test scenarios.
Conduct functional acceptance testing.
Ensure the solution conforms to specifications before production deployment.
Support clients in their engagement and communication strategy.
Create content on the platform (posts, challenges, journeys).
Advise on user adoption and engagement strategies.
Relay client feedback to the Product team and propose improvements.
Participate in pre-sales activities (demos, mock-ups).
Support partners on functional matters.
Requirements
5–7 years of experience in Business Analysis, Solution Design, or functional consulting, preferably in a SaaS environment.
Excellent analytical and documentation skills.
Strong understanding of digital adoption, marketing, and change-management issues.
Proficiency with digital tools and SaaS environments.
Autonomy, rigor, and strong organizational skills.
Ability to work collaboratively with cross-functional teams.
Fluent in English.
Ideally familiar with and experienced in CRM/ERP tools.
Benefits
Opportunity to work in an innovative, fast-growing company.
A collaborative and stimulating work environment.
Opportunities for professional development and skills growth.
Regular team events and a friendly company culture.
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