Hybrid Principal Product Manager, Conversation Intelligence

at Outreach

• Job title: Principal Product Manager, Conversation Intelligence
• Job type: Full Time
• Experience level: Lead
• Salary: $185,000 - $240,000 per year
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Seattle, United States

About the role

• Principal Product Manager driving product momentum and revenue growth for Outreach's Kaia platform. Focused on unlocking opportunities and improving sales rep workflows.

Responsibilities

• Work with internal & external customers and stakeholders to unlock opportunities for Kaia experience
• Collaborate closely with Data Science to drive and scale Agentic AI initiatives
• Work with research, design, and engineering partners to build differentiated experiences
• Partner with marketing and GTM teams to rollout the features in a timely and impactful manner
• Leverage data to deeply understand user needs, drive prioritization, and measure product success

Requirements

• Strong technical aptitude; deeply familiar with modern application development and guided by a data-centric mindset. Past experience with ML/GenAI is a strong plus
• High intellectual horse-power, deeply analytical, high EQ, curious, and process oriented. Knows the art (user love) and science (metrics- based growth) of product management.
• Strong people skills; can hype up a team to rally behind a common product mission
• Experience managing broad set of dependencies across multiple squads and communicating with stakeholders effectively while staying focused on priorities under pressure with resource constraints
• Has launched products and understands that GA is not the final destination, but where the journey with users at large starts). Has worked with GTM teams to position, message, enable, roll out, and train teams on product offerings.
• Embodies our core values: Become a Trusted Advisor, Win As One Team, and Take Ownership

Benefits

• Flexible time off
• 401k to help you save for the future
• Generous medical, dental, and vision coverage for full-time employees and their dependents
• A parental leave program that includes options for a paid night nurse, and a gradual return to work
• Infertility/ assisted reproductive services benefit
• Employee referral bonuses to encourage the addition of great new people to the team
• Snacks and beverages in the Office, along with fun events to celebrate
• Diversity and inclusion programs that promote employee resource groups like Outreach Women's Network, Latinx community, Outreach Black Connection, AAPI community, Pride/LGBTQIA+, Gender+, Disability Community, and Veterans/Military