Operations Associate at Hive Health managing relationships with healthcare providers to enhance patient care services. Expanding provider networks and operational support within a dynamic medical operations team.
Responsibilities
Expand Provider Network
Accredit facilities and physicians based on member needs
Grow the network strategically in line with account distribution
Lead negotiations for competitive rates with healthcare providers
Establish and manage relationships with healthcare providers (hospitals, clinics, physicians, etc.)
Ensure accurate and timely updates to provider information and services
Manage day-to-day relationships and address provider concerns
Maintain a good retention rate for providers continuing to accept Hive Health-HPPI members
Assist in product development, business development, and customer success in line with the provider network
Create, process, and organize healthcare provider contracts
Create and distribute communication materials for providers
Plan and coordinate provider-related events and initiatives
Other tasks and responsibilities as assigned by the Medical Operations team, including but not limited to verifications, accreditation, coordination with providers, etc.
Requirements
Strong negotiation and relationship-building skills
Organized, with high attention to detail
Creative, strategic, and proactive in problem solving
At least 2 years of relevant experience in business development, sales, account management, partnerships, or related fields (medical background is a plus)
Curious, results-driven, ownership mentality with growth mindset
Excellent verbal and written communications
Collaborative team player with the ability to adapt quickly in a fast-paced environment
Passion for innovation in healthcare
Benefits
comprehensive healthcare coverage for you and your dependent
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