Providing operational leadership for IT support operations to ensure high - quality service delivery. Leading IT support activities and continuously improving processes at TMEIC Corporation.
About the role
- IT Support Specialist ensuring seamless operation of internal IT systems at osapiens. Focusing on device management, onboarding processes, and IT support in a sustainability-oriented company.
Responsibilities
- Internal IT support, assisting users with hardware, software, and network-related queries
- Management of the entire internal company IT, both on the software and hardware side, with a focus on Device Management across all operating systems and Onboarding processes
- Administration of the internal company network structure and WAN connections
- Configuration of hardware, employee accounts, operating systems, and application programs while considering access rights concepts
- Conducting independent analyses and optimising processes and systems
- Focus on security to help safeguard our cloud only strategy
Requirements
- Completed IT-oriented training (e.g. IT, system integration, application development) or comparable professional experience in the desired environment after successfully completing IT retraining
- Professional experience in the field of IT support
- Expertise in Microsoft Exchange and Microsoft 365, as well as knowledge in network management (IP, WLAN, etc.)
- Independent, structured, and problem-solving-oriented work style with a strong analytical understanding
- High level of initiative, commitment, reliability, and communication skills
- Very good knowledge of English
Benefits
- A purpose-driven mission with and for global industry pioneers in tackling complex challenges
- Room for creativity through collaborative teamwork and an open communication culture
- Flexibility and team bonding with our hybrid work options
- Fuel for your growth journey, both personally and professionally
- Sustainable mobility options, promoting eco-friendly commuting solutions
- Fun team events and outings with our global teams
- Inspiring workspaces in Mannheim, Madrid and beyond
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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