Localization Program Manager handling localization projects and quality optimization at OpenTable. Collaborating with international teams to deliver high-quality localized content.
Responsibilities
Lead projects and workflows end-to-end to deliver high quality localisation for a variety of business functions and content streams
Ensure localization requests are delivered on time and to quality standards
Facilitate kickoff and debrief meetings if vital for larger projects
Coordinate quality checks on delivered translations
Supervise tools and workflows, report issues and drive improvements based on user feedback
Identify and build tickets for localization issues, follow up on reported issues
Coordinate LQA and support other quality-focused initiatives
Respond to translators’ questions about specific projects
Support the launch of new features or locales
Update documentation on localization processes and ensure information is always complete and up to date
Analyse current problems in workflows and tools, provide recommendations and implement scalable solutions
Requirements
Minimum 4 years of localization project management experience
Experience in localization and internationalization, client-side
Experience with CAT tools
Proven knowledge of localization standard methodologies
Excellent problem solving skills
Excellent verbal and written communication in English
Strong analytical skills and a phenomenal attention to detail
Knowledge of multiple languages
A high sense of ownership
A growth mindset and an appetite for knowledge
Benefits
Work from (almost) anywhere for up to 20 days per year
Focus on mental health and well-being:
Company-paid therapy sessions through SpringHealth
Company-paid subscription to Headspace
Company-wide week off a year - the whole team fully recharges (and returns without a pile-up of work!)
Paid parental leave
Generous paid vacation + time off for your birthday
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