Enterprise Account Executive driving strategic partnerships with major retail and hospitality brands. Focusing on high - stakes enterprise deals with cutting - edge AI solutions.
About the role
- Key Account Executive ensuring client success and retention at OPENLANE, a technology company for vehicle remarketing. Serving as a liaison for clients to cultivate growth within key accounts.
Responsibilities
- Serve as the main point of contact for clients within your assigned book of business.
- Facilitate seamless communication across departments to provide efficient solutions to client issues.
- Develop and maintain competitive knowledge and expertise in areas of products, industry trends, and other developments.
- Understand and react to the competitive landscape.
- Document all customer interactions and maintain accurate records in our CRM.
- Adapt to changing priorities and provide support in unexpected situations.
- Maintain flexibility to accommodate the needs of clients, including occasional travel within the assigned book of business.
Requirements
- College degree or equivalent professional experience.
- 2-3+ years in a customer focused, industry specific, or account management position; preferred.
- Superior communication skills, able to clearly articulate ideas and concepts.
- Intermediate knowledge of both Microsoft Office and Google Suite products.
- Demonstrable knowledge of CRM tools; Salesforce and Pipedrive strongly preferred.
- Ability to blend sales acumen, outstanding interpersonal skills, and enthusiasm to stay flexible in a fast-paced, changing environment.
- Residence within the assigned territory is required.
- Ability and willingness to travel to or within assigned region, 50% of the time every month.
Benefits
- Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US)
- Immediately vested 401K (US) or RRSP (Canada) with company match
- Paid Vacation, Personal, and Sick Time
- Paid maternity and paternity leave (US)
- Employer-paid short-term disability, long-term disability, life insurance, and AD&D (US)
- Robust Employee Assistance Program
- Employer paid Leap into Service Day to volunteer
- Tuition Reimbursement for eligible programs
- Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization
- Company culture of internal promotions, diverse career paths, and meaningful advancement
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