Healthcare Operations Manager overseeing both clinical team and operational performance at DaVita outpatient clinics. Ensuring high - quality patient care while managing clinic resources and staff development.
About the role
- Supports inventory management and operational excellence for Innovative Medicine portfolio at Johnson & Johnson. Collaborates with teams to ensure accurate inventory levels and resolve issues.
Responsibilities
- Manage inventory operations for the Innovative Medicine portfolio, including planning, order processing, and monitoring inventory levels to ensure accuracy and availability.
- Support operational improvement projects by analyzing processes, identifying opportunities, and coordinating with supply chain and commercial teams.
- Maintain strong relationships with Commercial Trade Relations and Customers to ensure alignment and address evolving priorities effectively.
- Support issue resolution by conducting preliminary root cause analysis, coordinating corrective actions, and supporting responses to unexpected events such as product shortages or disruptions.
- Demonstrate analytical competencies to develop dashboards, identify trends, and generate insights
- Deliver excellent customer service by proactively addressing inquiries and supporting enhancements to the overall customer experience.
Requirements
- Minimum 4 years of relevant work experience
- Proven data analytics experience to successfully organize, analyze, and interpret data to find opportunities and influence business operations
- Proficiency with MS Office Suite (Word, Excel, Outlook, etc.)
- SAP or equivalent Enterprise Resource Planning (ERP) systems knowledge
- Proven initiative, creativity, assertiveness, and leadership skills
- Ability to think strategically and implement solutions
- Demonstrated customer-centric mentality or customer-facing experience, including strong collaboration and interpersonal skills
- Supply Chain knowledge, including Order Management, Forward and Reverse Distribution/Logistics Planning experience
- Experience in the Pharmaceutical industry
Benefits
- Vacation –120 hours per calendar year
- Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado –48 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year
- Holiday pay, including Floating Holidays –13 days per calendar year
- Work, Personal and Family Time - up to 40 hours per calendar year
- Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child
- Bereavement Leave – 240 hours for an immediate family member: 40 hours for an extended family member per calendar year
- Caregiver Leave – 80 hours in a 52-week rolling period
- 10 days Volunteer Leave – 32 hours per calendar year
- Military Spouse Time-Off – 80 hours per calendar year
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