Senior Business Operations Analyst at AVIV group driving business performance through analytics and strategic planning. Partnering with teams to enhance operations across countries and markets.
About the role
- Senior Analyst in Business Process Quality at Johnson & Johnson, ensuring product quality and operational excellence through process management. Collaborating globally across multiple locations for continuous improvement in quality systems.
Responsibilities
- Serve as PQM process owner for selected QMS processes, including Internal Audits.
- Provide back-up support for other systems such as NC/CAPA, Change Control, Document Management, and Training.
- Assume additional ownership of tactical support systems over time (e.g., COMET STAR user), ensuring compliance, system access, and oversight.
- Actively participate in councils and forums related to QMS processes.
- Continuously improve processes and systems to enhance efficiency and effectiveness.
- Support Quality Review Meetings, metrics, and dashboards for PQM and TDS.
- Provide budget support for PQM, including headcount oversight, LRFP, and BP planning (currently for PQM-base and ECSQ), in alignment with other team members.
- Support onboarding and training of new team members as well as document management and training activities to maintain PQM’s operational continuity.
Requirements
- Bachelor’s degree required, preferably in Pharmaceuticals, Chemistry, Engineering, Sciences, or a related field.
- Proven experience in a regulated industry (pharmaceuticals, medical devices, biotechnology), preferably in Quality Assurance or Quality Engineering.
- Experience in supporting or leading audits, NC/CAPA and/or change control activities.
- Familiarity with budget and business support activities, including relevant systems and tools.
- Strong written and verbal communication skills, with the ability to clearly present quality risks, decisions, and recommendations to cross-functional partners.
- Demonstrated ability to manage multiple priorities, work independently, and adapt in a dynamic environment.
- Global mindset with collaboration and relationship-building capabilities.
- Ability to identify, influence, and implement effective solutions.
- Experience in managing internal and external audits, including preparation, participation, and response development. (Preferred)
- Knowledge of Business Process Management, Six Sigma, compliance management, and financial planning. (Preferred)
- Technologically savvy and data-driven approach. (Preferred)
- Fluency in English is required.
Benefits
- Health insurance
- Professional development opportunities
Job title
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Not specified
Degree requirement
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