Technical Support Engineer specializing in integrating and supporting Boomi Platform for NATO projects. Collaborate with teams to maintain and enhance NCIA Boomi environments for operational effectiveness.
About the role
- Support Analyst ensuring service desk operations, responding to requests and maintaining IT hardware/software. Collaborating with staff through chat, phone, and Teams communications.
Responsibilities
- Acompanhar, analisar e responder à fila de chamados de service desk;
- Realizar instalações e manutenções preventivas e corretivas de hardware e software em equipamentos de uso dos colaboradores, como microcomputadores e laptops;
- Realizar atendimentos pelos canais de acionamento: chat, telefone, Teams.
Requirements
- Formação superior completa em tecnologia;
- Boa capacidade de comunicação oral e escrita;
- Conhecimento em pacote MS Office
- Conhecimento em Metodologias ágeis e ferramentas como Jenkins e Jira;
- Desejável conhecimentos em Itil, CI/CD, ambiente Cloud (AWS)
- Superior completo em Tecnologia.
Benefits
- 👶 Auxílio creche para filhos até 6 anos e 11 meses
- 🏋️ TotalPass para cuidar da sua saúde física
- 🏠 Modelo híbrido 3x2 (home office e presencial)
- 🍴 Vale alimentação e refeição em cartão flexível
- 🚌 Vale transporte
- 🩺 Assistência médica e odontológica (SulAmérica, apartamento)
- 🛡️ Seguro de vida
- 🏃 Programa de bem-estar (corrida e muito mais)
- 🎂 Day off no aniversário
- 💻 Conexa Saúde – consultas online sem coparticipação
- 💰 Participação nos lucros
- 👕 Sem dress code – seja você mesmo!
- ⏰ Horário flexível
- 🎓 Universidade Corporativa
- ✨ E muito mais para você!
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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