Technical Support Engineer providing support for FortiGate and FortiAuthenticator. Collaborating with customers to resolve technical issues and ensure optimal product performance.
About the role
- Technical Support Engineer specializing in integrating and supporting Boomi Platform for NATO projects. Collaborate with teams to maintain and enhance NCIA Boomi environments for operational effectiveness.
Responsibilities
- Manage and administer Boomi platform in line with SSBA guidance and in coordination with other Service Lines;
- Maintain and monitor NCIA Boomi environments;
- Support in developing and implementing Boomi Blueprint Framework;
- Support deployment and maintenance of additional NCIA Boomi environments, atoms and molecules.
- Apply techniques and methods for troubleshooting issues on Boomi platform or deployed processes;
- Act as third line support on Boomi platform and collaborate with other lines of support;
- Provide guidance and support for development of new Boomi processes;
Requirements
- The candidate must have a currently active NATO SECRET security clearance
- It is essential the Contractor possess Software Engineering Skills:
- Systems Development –Programming/Software development;
- Extensive Boomi platform knowledge;
- Extensive experience in managing Boomi infrastructure and environment (on prem);
- Extensive experience with Boomi platform and integration processes development;
- Experience with containers and especially Docker/Podman;
- Desirable knowledge of Kubernetes;
- Experience with Oracle/Redhat Linux including experience with shell scripting;
- English: 3333 (Listening, speaking, reading and writing)
- Standard Automatic Data Processing Knowledge
- Word Processing: Advanced knowledge
- Spreadsheet: Working knowledge
- Graphics Presentation: Working knowledge
- E-mail clients/Web Browsers: Working knowledge
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Tech skills
Location requirements
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