Alliance Marketing Specialist at Supermicro focused on executing MDF programs and managing co - marketing initiatives with partners. Collaborating with sales and product teams to optimize marketing spend.
About the role
- Support customer training for a growing tech company. Conduct live and recorded training sessions and assist with corporate learning initiatives.
Responsibilities
- Live Trainings (Primary responsibility): Conduct live trainings for customers, following scripts and quality standards, with support from the team. Assist customers during sessions and answer questions.
- Recorded Trainings: Support the creation of scripts, learn required tools and help record educational content under team guidance.
- Corporate Experiments: Assist in the ideation and execution of initiatives aimed at process improvement and innovation, actively participating in discussions.
- Continuous Learning: Keep up to date with product changes to support review of training materials and ensure alignment with new features.
- Data Analysis: Support tracking of metrics (such as attendance, satisfaction and engagement), and organize data in spreadsheets and tracking tools.
Requirements
- University degree in progress or completed in Business Administration, Marketing, Education or related areas.
- Interest in Customer Success, training or customer relationships.
- Customer service experience is a plus.
- Strong verbal and written communication skills, with clarity and a didactic approach for interacting with customers.
- Organized, detail-oriented and willing to learn continuously.
- Basic knowledge of digital tools (spreadsheets, presentation software, etc.).
- Proactive, collaborative profile and comfortable working in a team.
Benefits
- Flexible benefit / Meal voucher: R$ 45.00 per working day.
- Home office allowance.
- Need to work on-site? We provide a commuter benefit (vale-transporte). For those who travel by train/metro, we offer a shuttle from the station to the office.
- Bradesco health plan.
- Amil Dental dental plan.
- Pharmacy allowance.
- Childcare assistance.
- Birthday day off so you can celebrate as you wish.
- Partner apps for accredited gyms to support physical health and well-being.
- Partnerships with online therapy and meditation platforms to support mental health.
- Partnership with SESC – Full Membership.
- Exclusive discounts at leading universities and educational institutions for undergraduate, graduate and MBA courses. We also provide free access to Omie Academy for employees.
- Partnership with English in Company courses.
- Insurance discount program.
- Swile Shop: exclusive discounts platform.
- Partnership with Dell.
- PPRL.
- Travel benefits.
- Life insurance.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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