Customer Support Engineer delivering post - sales support and technical assistance for fintech customers. Collaborating with cross - functional teams to enhance customer success and product feedback.
About the role
- Technical Support I managing installation and maintenance of PC workstations at United Health Services. Performing troubleshooting and ensuring timely resolution of work orders.
Responsibilities
- Installation and maintenance of PC workstations.
- Performs troubleshooting and diagnostic reviews.
- Ensures timely resolution of work order requests.
Requirements
- Two years college (Information Technologies based)
- Successful completion of a Technical program in relevant field
- 2 years technical experience in a network environment
- License/Certification Preferred: A+, CCNP, MCSE but not required
Benefits
- Comprehensive Benefits for Life & Family – We offer medical, dental, and vision coverage starting the first of the month after hire for employees working 24+ hours/week.
- Additional perks include discounted childcare through Bright Horizons and voluntary benefits like pet insurance, legal services, and identity theft protection.
- Well-Being & Financial Security – From day one, PTO starts accruing so you can take time to recharge. We support your long-term wellness with a 403(b) retirement plan and company match, flexible spending accounts, access to financial advisors, and up to $400/year in wellness rewards.
- 24/7 EAP counseling, virtual mental health support, a food pantry, PTO donation program, and professional attire through the Classy Closet.
- Growth That Moves with You – With access to 100,000+ online courses, leadership programs, tuition reimbursement, clinical ladders, and internal mobility, we help you grow wherever your passion leads.
- Continuous review of compensation to ensure market competitiveness and internal equity.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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