Banking Consultant in Retail Banking helping customers meet their financial needs and advocating for ANZ. Engaging customers in meaningful conversations and delivering high - quality service in branches.
About the role
- Organizational Change Management Lead Consultant at Next Generation, Inc. applying structured methodology to support adoption of CIDT initiatives with a hybrid work model.
Responsibilities
- Implement OCM methodology, playbook, and toolkit across CIDT projects, including change impact analysis, stakeholder management, communications, training, and readiness activities
- Lead change management workstreams and coach senior leaders, managers, and project leaders on their roles in change
- Manage OCM delivery by establishing milestones, timelines, and adoption metrics to measure effectiveness
- Oversee program and project communications, ensuring multi-channel engagement for internal and external audiences
- Develop and coordinate training plans; review requirements and support design and delivery of training programs
- Monitor and address resistance, providing recommendations and escalation as needed
Requirements
- Bachelor’s degree in Business, Psychology, Change Management, or related field
- 10+ years of organizational change management experience using structured methodologies
- OCM certifications (e.g., PROSCI, CCMP) preferred
- Proven ability to produce high-quality deliverables and manage diverse stakeholders
- Strong problem-solving skills and ability to work in ambiguous environments
- Master’s degree in Change Management or related field preferred
Benefits
- Paid time off
- Medical insurance
- Dental plan
- Vision plan
- Life insurance
- Short-term and Long-term Disability (STD/LTD)
- Paid holidays
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