People Systems Support role maintaining HR systems and supporting users. Responsible for technical support, training delivery, and data governance.
About the role
- People Operations Associate assisting in HR functions for Norm Ai, a Legal & Compliance AI company. Supporting onboarding, compliance, and benefits administration in a fast-paced environment.
Responsibilities
- Support smooth and high-quality onboarding and offboarding processes, including preparation of documentation, systems setup, and coordination with cross-functional partners.
- Assist with benefits administration, employee inquiries, and day-to-day HR questions.
- Help maintain compliance with federal, state, and local employment regulations.
- Support the development and upkeep of employee policies, handbooks, and documentation in partnership with the People Ops Manager.
- Maintain accurate employee data in our HRIS and other internal tools.
- Assist with reporting, audits, and data hygiene to ensure operational accuracy and compliance.
- Help manage relationships with HR vendors (e.g., PEO, benefits brokers, etc.)
- Support the execution of people programs, including performance review cycles, engagement initiatives, learning opportunities, and recognition programs.
- Partner with Talent to create a seamless candidate-to-employee transition experience.
- Identify opportunities to streamline and improve People Ops workflows.
- Contribute to building scalable systems, templates, and documentation as the company grows.
Requirements
- (1-3) years of experience in People Operations, HR, or a related operations role (experience in high-growth environments a plus)
- Startup or early-stage company experience
- Strong detail-oriented mindset and organizational skills
- Familiarity with HR tools (HRIS, performance management systems, etc.)
- Experience supporting process development or workflow documentation
- Comfort handling sensitive information with confidentiality, discretion, professionalism
- Base knowledge of employment law, compliance, and people systems
- Strong written and verbal communication skills
- Ability to manage multiple tasks in a fast-paced, evolving environment
- Experience working with a PEO (e.g., Rippling is a plus)
Benefits
- health, dental, hospital, accident, and vision coverage
- a 401(k) plan with employer match
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