HR Apprentice assisting with People & Development tasks at UK Biobank. Gaining hands - on experience while working towards a Level 3 Business Administration qualification.
About the role
- People Operations Partner responsible for enhancing HR systems at Cresta, an AI company revolutionizing customer conversations. Focused on scalability and data intelligence in a hyper-growth environment.
Responsibilities
- Own and evolve our People & Recruiting systems ecosystem to ensure scalability, compliance, and operational excellence. (preferred experience with HiBob, Workday, Greenhouse, Ashby, Gem, etc)
- Execute employee life cycle events including onboarding, offboarding, job changes, documentation, and data changes across HR systems.
- Help refine and document standard operating procedures and service level agreements.
- Serve as the subject matter expert for HRIS architecture, integrations, workflows, and automation, with minimal supervision.
- With guidance from the People leadership team, own system enhancements, configuration changes, testing, and release management with precision.
- Drive implementation of new People technology, including requirements gathering, vendor partnership, UAT, rollout, and adoption measurement.
- Design and optimize workflow management tools to improve service delivery speed, transparency, and employee self-service.
- Build dashboards and reporting frameworks that enable leaders to make data-driven talent decisions.
- Ensure data integrity, governance, and audit readiness across all People systems.
- Work closely with the Payroll team to provide timely payroll inputs US & International locations.
- Partner cross-functionally with Payroll, Finance, IT, Legal, and Talent Acquisition on integrations and shared systems initiatives.
- Identify manual or fragmented processes and proactively design automated, scalable solutions.
- Document governance models, system architecture decisions, and operating procedures to reduce single-threaded ownership risk.
- Support global compliance and data privacy standards across Canada, the US, Europe, and other emerging regions.
- Work with Global Mobility process owners to support the mobility request from current employees and future hires across multiple geographies.
- Administer employee documents and operations on connected HR systems (such as EOR providers).
Requirements
- A detailed oriented, Systems thinker who is hands on and comfortable challenging the status quo.
- 5+ years of experience in People Operations, HRIS, or People Systems roles.
- Experience operating in high-growth environments.
- Hands-on expertise in HRIS platforms (HiBob, Workday, or similar), including configuration and integrations.
- Strong understanding of workflow automation, system architecture, and data governance.
- Experience leading or owning technology implementations end-to-end.
- Strong analytical capability; comfortable building dashboards and translating data into insight.
- Knowledge of Canadian employment standards; exposure to US and/or EMEA compliance is highly desirable.
- Highly organized with strong documentation discipline.
- Thrives in ambiguity, moves with urgency, and takes ownership without waiting for direction.
Benefits
- We offer Cresta employees a variety of medical, dental, and vision plans, designed to fit you and your family’s needs
- Paid parental leave to support you and your family
- Monthly Health & Wellness allowance
- Work from home office stipend to help you succeed in a remote environment
- Lunch reimbursement for in-office employees
- PTO: 3 weeks in Canada
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