Enterprise Transformation Strategist delivering initiatives across benefits design, digital experience, AI adoption, and analytics for Emory Health Plan.
About the role
- Task Order Project Manager overseeing IT service contracts for CACI. Driving leadership in a complex IT environment with opportunities for growth and development.
Responsibilities
- Provide leadership and expertise supporting a complex IT service contract delivering large-scale networks, IT Engineering, Custom and COTs Web and Application Development (ServiceNow, WordPress, custom apps), and customer support
- Define the technical and business goals necessary to develop and deliver IT services and staffing
- Formulate and enforce work standards, assigning schedules, reviewing work discrepancies, supervising and developing personnel, communicating policies, purposes, and goals of the organization
- Manage and oversee Task Order contract personnel, ensuring the high-quality, successful completion of scope of work, and deliverables in compliance with the SOW
- Provide frequent updates on risks, issues, dependencies, and program status to include the delivery of program CDRLs
- Execute day-to-day management of the Task Order, leading a group of Managers and developing strategic objectives to ensure that long-term requirements will be satisfied
- Deliver process improvements to enhance efficiency and modernize Government operations
Requirements
- Active TS/SCI with Poly
- ITIL Certification and implementation experience
- Bachelor’s degree or equivalent and 10+ years of project management experience
- 3+ years of ServiceNow experience
- Experience managing various IT Services, such as cloud-based network solutions and Sponsor legacy infrastructure, 24x7 requirements covering Tier I, II and III networks, infrastructure, endpoint, etc. support, and Agile/SAFE software and web development projects
- Experience managing roadmaps for continual IT transformation, including for Federal customers in secure environments
- Experience managing complex tasks under a tight budget, limited requirements, and time constraint
- Experience driving process improvements and innovative solutions such as automation and improving time to market/delivery
- Experience creating dashboards or data visualizations using tools such as Tableau or ServiceNow
- Strong verbal and written communications skills in addition to good organization and time management skills
- Proven experience building and maintaining strong customer relationships
Benefits
- healthcare
- wellness
- financial
- retirement
- family support
- continuing education
- time off benefits
Job title
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