Director of Supply Chain improving semiconductor product gross margins through cross - functional collaboration. Leading sourcing cost improvements and financial health management of products across the organization.
About the role
- Aftermarket Quality Program Manager at Daikin Applied developing processes for field quality issues and managing assurance programs. This role requires collaboration and project management in a hybrid work setting.
Responsibilities
- Develop and manage inter-disciplinary team to determine, define need for field campaign relative to quality issues affecting Daikin customers, end-users.
- Develop and present results to Corporate Executive Leadership for consensus on field campaign
- Coordinate Quality Assurance team meetings to determine field population, service time and costs and required parts.
- Determine cost of program and assigned Service Offices
- Develop QA program information for the field including population with approved program fixed costs, Salesforce warranty case numbers, IFS Alliance service orders, service procedures
- Obtain executive approval for QA presentation and Customer Letter by Legal Department
- Establish and maintain effective intracompany communication channels between key staff at Daikin Applied Parts, Service, Sales Force and appropriate business units
- Maintain high level of information flow and establishment of action plans designed to remedy identified critical field quality programs
- Project management of major field Quality Assurance programs internally and externally to ensure proper execution and recording of necessary field actions
- Preparation of presentations and weekly and monthly reporting of Quality Assurance program progress and results
Requirements
- Bachelor Degree or equivalent experience in management or related technical field
- 6+ years of related Program Management experience
- Work visa sponsorship is not available for this position
Benefits
- Multiple medical insurance plan options + dental and vision insurance
- 401K retirement plan with employer match
- Paid time off and company paid holidays
- Paid sick time in accordance with the federal, state and local law
- Tuition Reimbursement after 6 months of continuous service
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