Senior Program Manager overseeing complex programs to ensure successful delivery of corporate objectives. Leading cross - functional initiatives and interfacing with stakeholders at E - INFOSOL LLC in Monterey, CA.
About the role
- Senior Consultant providing AI and Data Strategy Program support for federal client. Coordinating complex workstreams, managing data, and developing communication materials for senior leadership.
Responsibilities
- Support AI and data strategy program activities by facilitating meetings, preparing agendas, coordinating speakers, capturing action items, and developing high‑quality readouts.
- Prepare, edit, and polish executive‑ready deliverables such as briefing decks, memos, talking points, and program summaries for senior leadership, including the CIO and Chief AI Officer.
- Track and maintain complex datasets related to customer service requests, portfolio activities, and AI‑related initiatives, ensuring all data is accurate, current, and well‑organized.
- Support intake and tracking of customer or stakeholder requests using tools such as ServiceNow or similar workflow systems, ensuring visibility, quality control, and timely updates.
- Conduct data reviews, identify discrepancies or gaps, and follow up with stakeholders to ensure completeness, accuracy, and alignment with program standards.
- Coordinate across teams and working groups to collect inputs, consolidate updates, and prepare materials for recurring program meetings and leadership briefings.
- Assist in developing and refining standardized templates, trackers, workflows, and documentation that improve consistency and operational efficiency across the program.
- Maintain SharePoint or other knowledge repositories by organizing program documentation, updating content, and ensuring materials remain relevant and accessible.
- Monitor program timelines, deliverables, and milestones, providing proactive reminders, prioritizing workload, and escalating risks or issues as needed.
- Build strong relationships with client stakeholders through professionalism, responsiveness, and consistent delivery of high‑quality work with minimal oversight.
Requirements
- U.S. citizenship and the ability to obtain and maintain a Public Trust clearance.
- Bachelor’s degree
- 4+ years of relevant experience in program support, operations, consulting, data management, or a related field.
- Experience tracking and managing large datasets, including reviewing entries for completeness, consistency, and accuracy.
- Familiarity with request tracking, service intake, or workflow management processes (e.g., ITAR, customer engagement intake, IT service request processes).
- Strong proficiency with Microsoft Excel and PowerPoint, with the ability to manipulate data, build trackers, and develop executive‑ready presentation materials.
- Excellent written and verbal communication skills, with the ability to synthesize complex information clearly and professionally.
- Experience working with collaboration tools such as SharePoint, Microsoft Teams, and similar platforms for organizing and sharing program documentation.
- Strong organizational skills and a proactive, detail‑oriented mindset, with the ability to manage multiple concurrent workstreams and meet deadlines with minimal supervision.
Benefits
- Medical, Rx, Dental & Vision Insurance
- Personal and Family Sick Time & Company Paid Holidays
- Position may be eligible for a discretionary variable incentive bonus
- Parental Leave and Adoption Assistance
- 401(k) Retirement Plan
- Basic Life & Supplemental Life
- Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
- Short-Term & Long-Term Disability
- Student Loan PayDown
- Tuition Reimbursement, Personal Development & Learning Opportunities
- Skills Development & Certifications
- Employee Referral Program
- Corporate Sponsored Events & Community Outreach
- Emergency Back-Up Childcare Program
- Mobility Stipend
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