People Operations Specialist managing HR duties for Bloq.it's innovative smart locker solutions. Driving operations and ensuring compliance within a fast - paced tech environment.
About the role
- People Operations Advisor providing HR support and advice to managers and employees. Focused on self-service and automation while managing a caseload of HR queries.
Responsibilities
- Provide pragmatic, high-quality advice and support to managers and employees
- Manage a caseload of People casework
- Identify pain points and design self-serve resources
- Map, simplify and document end-to-end processes
- Turn recurring queries into structured knowledge articles
- Manage a caseload of People queries and cases
- Advise managers on wellbeing, performance, disciplinaries and grievances
- Partner with the People Administrator for operational support
- Support the documentation of international People processes
- Maintain accurate records in People systems
Requirements
- Proven experience in an HR advisory or generalist role
- Strong knowledge of UK employment law and HR best practice
- Demonstrable experience improving ways of working
- Ability to capture and structure knowledge clearly
- High professional standards including quality of work
- Able to work autonomously and collaboratively
- Comfortable working with HR systems
- Ability to handle sensitive information with confidentiality
- Level 3 CIPD qualification or equivalent qualification/experience
Benefits
- Life Assurance
- Income Protection
- Pension contributions
- 27 days holiday (not including bank holidays)
- Profit share scheme
- Full social calendar with Spring activity days, Christmas events, and 4 Newton-sponsored weekends a year.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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