Business Development Representative engaging prospects about their Treasury operations and Kyriba’s offerings. Managing high outbound call volume and nurturing leads for sales conversion.
About the role
- Connect Business Development Specialist supporting customer relationships with New Flyer’s connected vehicle technology. Engaging customers and ensuring successful onboarding and long-term satisfaction in the transit bus sector.
Responsibilities
- Build and maintain strong customer relationships to support satisfaction and long-term contract renewals
- Support onboarding of new customers, ensuring successful adoption of New Flyer Connect technology
- Act as a key liaison between customers and internal teams (technical support, engineering, sales)
- Track and manage customer accounts, project updates, and key metrics using Excel and internal systems
- Assist in the development of customer presentations, training materials, and case studies
- Deliver product demonstrations and training sessions to customers and internal stakeholders
- Collaborate with cross-functional teams to resolve customer issues and improve service delivery
- Contribute to business development initiatives, including pricing models and customer insights
- Monitor industry trends and customer feedback to support product and service improvements
- Support marketing and promotional efforts related to New Flyer Connect
Requirements
- 1-2 years of experience in a customer-facing role (customer service, account management, or client support)
- Strong communication and interpersonal skills with a customer-first mindset
- Demonstrated ability to build relationships and understand customer needs
- Proficiency in Microsoft Office (Excel, PowerPoint, Outlook)
- Strong organizational and time-management skills with attention to detail
- Ability to manage multiple priorities in a fast-paced, team-oriented environment
- Exposure to working in a manufacturing or automotive environment
- Interest in technology, data, or the transportation industry
- **ASSETS:**
- Experience working with software, telematics, or technical products
- Background in business, technology, or engineering-related fields
- Experience delivering presentations, training, or product demonstrations
Benefits
- Be a part of a team leading the world’s electrification of mass mobility
- Competitive Wages and comprehensive benefit package with Immediate benefit eligibility
- Paid holidays and vacation
- Registered pension plan with generous company match
- Passionate about creating a better product, a better workplace, and a better world
- Inclusive workplace culture that values and empowers team members.
- On-the-job training in a continuous learning environment (we invested $15.9 million in 2024)
- Advancement opportunities within our family of companies
- We are proudly named one of Manitoba’s Top 25 employers.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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