Training Specialist delivering engaging mortgage sales training and coaching for Better's AI - native finance platform. Collaborating with sales professionals to enhance skills and compliance in a hybrid setting.
About the role
- Training and Learning Specialist at Nestlé managing training programs and technical issues. Requires communication skills and a Bachelor’s degree in Business Administration.
Responsibilities
- Coordinate technical issues and align resolutions with impacted teams
- Administration of training programs in the Grow system: creation and modification of events, training sessions, online courses, materials, videos, and tests
- Registration of participants, maintaining attendance lists, and mass uploading of training events and sessions
- Processing incoming Learning & Development requests (via Contact Center and MS Outlook); providing consultations as a process subject-matter expert
- Preparation of various reports, including attendance and training effectiveness
- Coordination of technical issue resolution with relevant teams
- Participation in continuous improvement and process standardization programs
- Ensuring timely updates of documentation and SOPs
Requirements
- A professional with communication, coordination and organizational skills
- A fast-learner, attentive to details
- A specialist with a university degree (in the field of Business Administration or equivalent)
- Able to work under time pressure in a changing environment
- Experienced user of MS Office (MS Excel, MS Power Point)
- Confident in English and French on at least Intermediate level (both written and verbal)
Benefits
- Competitive package : annual salary review and annual bonus
- 28 paid vacation days
- Paid sick leave
- Medical insurance
- IT Club discounts
- Onboarding & mentorship from day one
- Professional development opportunities
- Mental health support program
- Support for sports and wellness activities
- Company-provided equipment
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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