Responsible for facilitating Business Class customer orders at Comcast Business. Ensure timely order through installation while meeting compliance and quality metrics.
Responsibilities
Facilitation of Business Class customer orders from order submission through installation
Ensure contracts meet all submission criteria and compliance requirements and approve or reject contracts as appropriate
Review contract and validate services with customer to ensure accuracy
Serve as primary interface with identified customer IT/technical personnel/vendor/VAR
Navigates through multiple systems to build, track and monitor orders
Interface with various levels of sales, operations, engineering and other functional groups to ensure order flows appropriately
Meet scorecard productivity/quality metrics
Work on projects as assigned
Lead huddles with teams as assigned
Regular, consistent and punctual attendance
Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
Requirements
High School Diploma / GED
2-5 Years relevant work experience
Benefits
an array of options, expert guidance and always-on tools that are personalized to meet the needs of your reality—to help support you physically, financially and emotionally through the big milestones and in your everyday life.
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