Director overseeing execution and development of strategic global partnerships at Virtuoso, a luxury travel agency. Managing performance and engaging key partners across regions.
About the role
- Head of Growth Account Management at native overseeing commercial growth in a category-led model. Leading team performance and optimizing account strategies within a startup environment.
Responsibilities
- Responsible for leading, scaling, and optimising native’s Growth Account Management function across a category-led sales model
- Own the performance of Growth Account Managers, ensuring category ownership translates into deep expertise, consistent account expansion, and predictable revenue growth
- Set strategy, coach managers to become true category SMEs, embed strong commercial standards, and ensure growth accounts are retained, expanded, and delivered brilliantly
- Run regular, high-quality 1:1s and performance reviews, focused on results, development, and wellbeing
- Own expansion revenue performance across the Growth Account portfolio, driving consistent account planning and quarterly business review standards
- Partner with Growth Sales, Brand Labs Sales, Campaign Management, and Marketing to improve handovers, expansion motions, and lifecycle ownership between teams
Requirements
- Significant experience in account management, growth, or commercial roles, ideally in media, advertising, or B2B services
- Proven experience leading and developing high-performing account management or growth teams
- Strong commercial acumen with a clear track record of driving account expansion and retention
- Experience operating within, or building, category-led or verticalised commercial models
- Ability to coach others to sell insight-led solutions, not just inventory
- Confident senior stakeholder manager who can balance client needs with commercial discipline
- Comfortable operating in fast-scaling environments where structure is evolving
Benefits
- Diversity and inclusion are a priority for us
- Creating an equitable environment for everyone to thrive
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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