Assistant Maintenance Manager overseeing multiple sites to ensure operational efficiency and safety compliance. Join a diverse global team at Cushman & Wakefield Services driving excellence in facility management.
About the role
- Sr. Manager, PMO at Mythics leading a team to manage large IT consulting projects. Overseeing client interactions, project budgets, and team performance across multifaceted IT engagements.
Responsibilities
- Lead and manage teams of 1-10 Project Managers
- Thorough understanding of Mythics SaaS and OCI solutions
- Act as the primary point of contact for clients, managing day-to-day interactions, understanding needs, evaluating solutions, and ensuring high-quality service throughout the project life cycle
- Work with Technical Team Leads to ensure technical objectives are within scope, represented in the plan, and managed accordingly
- Secure client sign-off on deliverables and documentation, either directly or in coordination with account management and team leads
- Manage project budgets and profitability by accurately forecasting revenue, margins, bill rates, and utilization
- Monitor and control scope and requirements throughout the project life cycle
- Track and report on key project indicators including percent complete, schedule, budget burn, earned value, slippage, issues, risks, and opportunities
- Maintain an accurate issues and risk log with mitigation plans
- Track and report team hours and expenses weekly
- Ensure timely and accurate invoicing, revenue recognition, and receivables monitoring
- Communicate progress, risks, expectations, timelines, and milestones to clients and team members
- Prepare and deliver status reports, including impact and risk assessments
- Manage and coordinate urgent and complex issue resolution
- Foster strong client relationships, identifying opportunities to enhance satisfaction and drive long-term partnership growth
- Lead account and management meetings, providing insights on schedule, scope, and budget
- Present quality, satisfaction, and success metrics during project review meetings with leadership
- Collaborate with Sales, Operations, and Account Managers to ensure alignment on expectations, deliverables, dependencies, and risks
- Support business development initiatives and proposals by leveraging knowledge of client missions, organizations, and objectives
Requirements
- Bachelor’s degree in a related field and/or equivalent work experience
- PMP certification
- 12+ years of experience in a project management position
- 5+ years of experience in managing IT projects
- 2+ years of consulting experience
- Experience leading and mentoring an assigned team
- Deep and thorough understanding of Mythics SaaS and OCI solutions
- Experience with Agile project management practices such as Scrum and Kanban
- Experience working with large government organizations for enterprise-level implementations
- Experience working in a large or middle-tier systems integrator on a variety of IT projects
- Advanced in Microsoft Office, with expertise in Excel, spreadsheets, databases, and data query tools
- Strong understanding of revenue models, profit and loss (P&L) statements, and cost-to-completion projections
- Knowledge of consulting pricing structures and billing practices
- Critical thinker with a proactive approach to problem-solving and resolution
- Ability to make sound, independent decisions aligned with business goals
- Passionate about delivering exceptional customer experiences
- Excellent written and verbal communication skills
- Demonstrated ability to establish and maintain effective relationships and partnerships with key stakeholders
- Collaborative team player with a commitment to shared success
- Highly detail-oriented with strong organizational skills
- Ability to work in a matrixed environment
- Proven ability to multitask and manage multiple projects in a fast-paced environment
Benefits
- Comprehensive Health, Dental, and Vision plans
- Premier 401k retirement plan with corporate matching and a 529 college saving plan
- Tax-advantaged Health Savings Account and Dependent Care Flexible Spending Account options
- Legal Resources
- Generous work/life balance opportunities supported by a PTO bank, paid holidays, leave programs and additional flex time off
- Employee referral program
- Employee recognition, gift and reward program
- Tuition reimbursement for continuing education
- Remote or hybrid work options
- Engaging company events such as team building activities, annual awards and kick-off parties
- Health and wellness-focused activities
- Relaxation Spaces
- In-office gourmet coffee, tea, fresh fruit and healthy snacks
- Corporate GREEN approach – tracking energy consumption for reduction and purchasing only environmentally friendly products for our offices
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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