Mid-Market Account Manager at MYOB supporting small-to-medium accounting practices. Driving digital transformation and building strategic partnerships within the Practice Partner ecosystem.
Responsibilities
Manage a portfolio of mid‑market accounting practices, building genuine, long‑term partnerships that help them succeed
Drive new business growth across MYOB’s SME suite, consistently achieving monthly and quarterly targets
Lead partner conversations that spark insight, uncover needs and support digital transformation and cloud migrations
Stay proactive with daily outreach and partner engagement
Collaborate with cross‑functional teams to deliver tailored programs that boost product adoption and partner outcomes
Spot risks early and take action to retain SME subscriptions, ensuring partners continue seeing value in MYOB
Maintain strong CRM hygiene, forecasting accuracy and pipeline to stay ahead of the game
Requirements
Experience in SaaS, technology or professional services in Account Management, BDM or AE roles, you know how to build relationships and create momentum
Demonstrate a proactive approach with a passion for uncovering opportunities and helping customers grow
Any exposure to the accounting or SME ecosystem is a bonus, but not essential.
Strength in consultative selling, you’re confident leading value‑led conversations that influence partners
Strong commercial judgement and the ability to thrive in a high‑volume portfolio environment
A customer‑first approach that balances acquisition with retention
Clear, engaging communication and a collaborative outlook
Benefits
Enjoy a flexible, hybrid workplace that brings balance to how you work, all of our centrally located offices come together for a number of in-person celebrations and social events
Set up your home office with a little financial help from us, and take advantage of great corporate discounts and vouchers from top retailers
Benefit from our partnership with Sonder, which supports the wellbeing of our team members
Unlock your potential via in-house training and programs, LinkedIn Learning, conferences and study assistance
Access to a variety of leave options available to support your wellbeing, including up to an additional four weeks of purchased leave, generous parental leave, domestic violence leave, transgender leave, community leave, study leave, and more
Join our communities, built around ‘Wellness’, ‘Belonging’ and the ‘Planet’ where you can make a meaningful contribution
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