Provides operational support to the Wealth & Institutional Services Division, resolving transaction issues and ensuring compliance. Engages with Financial Advisors and Investment Managers for successful operations.
Responsibilities
Provides operational support to the WISD (Wealth & Institutional Services Division) and its clients
Resolve problems with transactions by communicating directly with internal Financial Advisors, Investment Managers and third parties
Work with Middle and Front Office to resolve problems with requests submitted
Balance, report, and research all exception items that settle through various depositories, general ledger and house accounts
Process and record specific types of transactions relating to investment cash and assets
Monitor the group mailbox for incoming work and inquiries
Complete independent verification of transactional activity processed by other team members
Support and recommend the implementation of process improvements for the area
Interpret data received from internal and external parties to process moderately complex transactions
Identify and report all risk and compliance issues, breaches and suspicious activities to management
Prioritize and manage own workload to meet service level agreements and internal service delivery standards
Understand and adhere to the Company’s risk and regulatory standards
Requirements
Associate’s degree and a minimum of 1 years’ general work experience
In lieu of a degree, a combined minimum of 3 years’ higher education and/or work experience
Effective communication skills
Detail-oriented
Good organizational skills
Strong mathematical skills
Knowledge of pertinent spreadsheet and word processing software
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