Hybrid Associate Director, Health Registration Management

at MSD

• Job title: Associate Director, Health Registration Management
• Job type: Full Time
• Experience level: Senior
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Tech skills: Vault
• Location requirements: Hybrid, San Jose, United States

About the role

• Associate Director for Health Registration Management at a leading biopharmaceutical company. Supporting FACT Leads with communication, process management, and training initiatives.

Responsibilities

• This role reports in a matrix structure to the current Functional Area Collaboration Team (FACT) Leads and is responsible for ensuring clear, concise communication on all content that impacts key business areas.
• The Associate Director will support FACT Leads and Teams with meeting coordination, note-taking, managing the Bright Ideas intake process, and handling all follow-ups.
• Building strong partnerships with SMEs and other functional area partners is essential to ensure business continuity and foster innovation.
• The ideal candidate will have a strong understanding of headquarters-driven approaches to operational maintenance and change requests—along with how these impact global regions.
• Hands-on system experience with Veeva and a solid understanding of the Veeva Registration technology platform, its roadmap, and its role in supporting process areas are required.
• This role also plays a key part in training, supporting the Training Operations Lead.
• When appropriate, the Associate Director will lead efforts to strengthen continuity and collaboration with multi-phase Veeva Vault training teams.
• They will manage the tactical training needs tied to multiple Veeva Registration Platform releases throughout the year.
• Experience leading cross-functional teams and ensuring alignment between business operations and system operations is essential to maintain process integrity, technology enablement, and innovation.

Requirements

• Minimum 8 years of pharma industry experience, with at least 5 years in a regulatory/compliance area using records and/or document management systems.
• Bachelor’s degree in a business, scientific, or operational discipline relevant to life sciences
• Strong understanding of headquarters-based approaches towards operational maintenance and change requests.
• Strong technical background and skills, especially with Veeva Registration platform
• Proven experience with Microsoft and Microsoft SharePoint
• Experience in developing training materials for large organizational cross-functional training rollouts.
• Strong understanding of business processes
• Excellent communication skills, regulatory knowledge, and attention to detail.
• Experience in triaging and prioritizing requests with a sense of urgency.
• Strong interpersonal and collaboration skills
• Ability to work independently to deliver team objectives
• Proficiency in MS Office products (Word, Excel, PowerPoint, SharePoint, Teams)
• Advanced English proficiency.

Benefits

• Flexible Work Arrangements: Hybrid
• Professional development opportunities