eCommerce Content Executive responsible for creating product listings and maintaining online content quality. Collaborating with teams to enhance the brand's online presence and customer experience.
Responsibilities
Creating engaging product descriptions, while developing and maintaining the company’s tone of voice
Maintaining the current live sites and ensuring all published products and images are accurate, searchable and correctly categorised with consistency
Optimising the website to ensure that it is accessible to a search engine through Keywords, Meta Tags and other components.
Tweaking the tone of existing copy to be relevant for our international markets
Using the Product information manager (PIM) to upload and assign descriptions
Ensuring all non-product related pages/content (Delivery, Returns, FAQs etc) are up to date with regular QA
Working with Content Team to raise concerns around content or products to the Website Manager
Work closely with other departments within Ecommerce (Trade, Email, social media, Marketplaces etc.) and wider company to give customers a positive shopping experience.
Preparing the site for regular promotions and events.
Point of contact for Customer Care and B&M and all content related queries
Requirements
Experience of creating exciting and dynamic online content in an Ecommerce environment with knowledge of SEO copy best practices.
Highly organised and efficient
Proactive and self-motivated, keen to roll their sleeves up and make a big difference as part of our fantastic team
Thrives in a busy environment with ability to adapt to last minute requirements
Keen attention to detail - recognising where the smallest improvements can make the biggest differences.
Adept at managing multiple concurrent projects and able to prioritise your workload accordingly
Fast learner, keen to learn new skills
Numerate and well versed in Excel
A great attitude and passion for the products we sell with the ability to reflect this in every line of content online
An understanding of Photoshop and HTML would be beneficial.
Benefits
Competitive salary and benefits package
Hybrid working, 3 days in London based office & 2 working from home
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