Customer Support Manager responsible for handling inquiries in E - Commerce. Ensuring high - quality service using CRM tools and collaboration with internal teams.
About the role
- Support in E-Commerce projects at get-IT-easy, handling Google Ads campaigns and social media marketing. Opportunity to apply and learn new technologies in a dynamic environment.
Responsibilities
- Search Engine Advertising (SEA): creation and management of Google Ads campaigns
- Analysis and optimization of existing campaigns
- Development of independent campaign concepts
- Creation of engaging landing pages
- On-page SEO optimization
- Off-page SEO optimization
- Website enhancements and extensions
- Trend analysis
- Analyses using Google Analytics and other tools
- Social media marketing
- Target audience analysis
- Creation of content plans
- Creation of posts and TikTok content
Requirements
- Basic knowledge of e-commerce
- Willingness to actively contribute to the development of our company
- Enthusiasm for working with new technologies and trends
- Motivation to achieve measurable results and implement your own ideas
- Open communication and team spirit
Benefits
- An inspiring work environment with flat hierarchies
- The opportunity to work with the latest technologies and equipment
- Diverse insights into different company areas and the chance to gain comprehensive knowledge
- Snacks and drinks
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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