Director of Product lead critical eCommerce platform experiences at Moonpig Group. Overseeing growth and customer outcomes across multiple product domains for a renowned gifting brand.
Responsibilities
Set and own the product vision and strategy across ecommerce domains, making clear, well-reasoned decisions on priorities, trade-offs, and investment
Drive measurable growth in conversion, frequency, attach, retention, and revenue, ensuring product initiatives directly support company OKRs
Engage and influence senior leadership and C-suite stakeholders through clear communication, strong product judgement, and data-led recommendations
Stay actively involved in discovery and delivery on key initiatives, shaping problem statements, reviewing experiments, and unblocking teams where needed
Lead, coach, and develop a group of Product Leaders and Product Managers, setting clear expectations and maintaining a high bar for quality and impact
Role-model a product culture grounded in ownership, curiosity, pace, experimentation, and accountability
Partner closely with Engineering, Design, Data, Marketing, Commercial, and Operations to align strategy and execution across functions and markets
Own product outcomes across multiple international markets, balancing global platform scale with local nuance
Champion experimentation, data-led decision-making, and the adoption of AI-powered product experiences and tooling
Requirements
Ideally 10+ years’ product experience, including 5+ years in senior leadership roles with clear ownership of commercial outcomes
Proven track record of driving meaningful growth and revenue impact within a high-scale B2C ecommerce environment
Strong strategic capability combined with the ability to dive into detail to solve complex product challenges
Confidence making decisions with imperfect information, taking accountability for results
Experience engaging and influencing senior leadership and C-suite stakeholders
Background leading multi-team, multi-market product organisations at scale
Deep care for how products are built, not just what gets built
Passion for building high-performing product cultures grounded in trust, ownership, and high standards
Excitement about experimentation, AI, and personalisation as levers for customer and business impact
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