Junior Collection Consultant managing customer collections for Creditas with a focus on providing personalized service. Engaging directly with clients and addressing their payment concerns through multiple communication channels.
About the role
- Credit & Collections Manager overseeing customer credit management and cash collections at Mondelēz International. Managing risk, analyzing data, and leading the C&C process for Latin America.
Responsibilities
- Oversee customer credit risk management and effective customer collections (including defining collection strategies and worklists, new customer onboarding, ongoing credit assessments and risk category and credit limit maintenance)
- Adopt, communicate and enforce the global credit policy, building in-person relationships with major customers and the sales teams that support them
- Ensure the technical proficiency of the bill-to-cash staff and manage the team responsible for credit analysis and receivables collection including training and skills development
- Represent the company in professional credit groups and manage high-risk accounts and bankruptcies
- Ensure staff are aware of and compliant with legal issues pertaining to credit and collection activities
- Maintain strong focus to control the past due rate and DSO according with budgeted projections
- Ensure on time and proper issue resolution with corresponding functions
- Assure the compliance with Global Credit and Receivables policy as well guide and influence the related areas - Sales, Accenture, Legal
Requirements
- Significant experience in credit and collection management or financial accounting
- A business perspective to the context of credit decisions
- Experience leading and developing a team
- Able to analyze data and derive insights into action with a focus on delivering to timelines and KPIs
- Great interpersonal, teamwork and communication skills
- Able to influence, negotiate and apply commercial acumen
- Bachelor degree in (Business Administration/Finance/Accounting) needed
- More than 3 years of experience in similar positions
- Ability to manage multiple and diverse and senior stakeholders
- Strong Financial Background
- Strong experience in cash planning/forecast
- Regional experience
- Leading the C&C process for different countries
- Advanced English level: Is a must
Benefits
- No Relocation support available
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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