Account Manager driving client relationships and campaign success at MOI Global in Singapore. Collaborating across teams to deliver high-quality marketing strategies and ensure client satisfaction.
Responsibilities
Serve as the primary point of contact for assigned clients, ensuring their needs, expectations, and objectives are consistently met
Build trusted, long-term relationships through clear communication, strategic guidance, and proactive support
Conduct regular check-ins, reviews, and planning sessions with clients to evaluate performance and identify new opportunities
Oversee day-to-day management of client accounts, ensuring timely and accurate delivery of projects and campaigns
Work closely with creative, strategy, media, and operations teams to brief work, manage workflows, and ensure deliverables meet client expectations
Maintain detailed project timelines, budgets, and status reports
Maintain an exceptional standard of quality across all work, ensuring consistency with brand guidelines and strategic intent
Monitor scope, resources, and project timelines to ensure delivery within budget and margin targets
Oversee financial documentation including POs, invoicing, and revenue tracking in line with MOI Global's processes
Identify opportunities to expand client engagements through additional services, strategic initiatives, or campaign extensions
Support proposal development, scoping, and budgeting for new work or expansions
Contribute to client retention and long-term revenue growth
Understand client goals, industry trends, and business performance to offer strategic insights and recommendations
Requirements
3 – 5 years of agency experience, ideally with exposure to B2B tech clients or complex service-based industries
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