Intra-fund Financial Adviser providing phone-based superannuation advice to members. Join Mercer’s Financial Advice team in a hybrid role based in Sydney or Melbourne.
Responsibilities
Provide timely, compliant scaled (intra‑fund) personal advice to Mercer Super fund members, primarily by phone
Lead broad, member‑centric conversations to identify financial needs and appropriate next steps
Prepare and issue Statements of Advice (SOAs) within a 10‑day timeframe and maintain accurate member records
Ensure all interactions comply with the Mercer Financial Advice (MFA) compliance framework and relevant regulatory requirements
Refer members to Strategic Advice teams for comprehensive advice that sits outside intra‑fund scope
Requirements
Current registration on the ASIC Adviser Register (essential)
Graduate Diploma in Financial Planning or an accredited relevant degree (essential)
Financial Adviser exam pass (essential)
2–3 years’ experience in the financial advice industry (essential)
Outstanding phone manner and strong focus on delivering an excellent member experience (essential)
Prior phone‑based advice experience (preferred)
Strong time‑management and ability to work effectively in a high‑volume, dynamic team environment
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