Technical Support Specialist providing technical phone support for pharmacy automation solutions. Instructing customers and field engineers in hardware and software maintenance with exceptional customer service.
About the role
- IT Support Technician at Minsait connecting innovation and efficiency in essential sectors. Providing technical assistance and support for IT systems and tools in a hybrid environment.
Responsibilities
- Noções de sistemas operacionais Windows (instalação, configuração e suporte).
- Conceitos básicos de redes e conectividade.
- Pacote Office 365 (Word, Excel, Outlook, Teams).
- Experiência com ferramentas de chamados (ex.: GLPI, ServiceNow, OTRS, etc.) será diferencial.
- Conhecimentos básicos em ITIL (diferencial).
Requirements
- Formação técnica em TI ou áreas correlatas;
- Experiência na função;
- Disponibilidade de atuação Híbrida;
- Residir em Aracaju/SE.
Benefits
- Plano de Saúde subsidiado pela empresa para o titular.
- Opção de inclusão de dependentes no Plano de Saúde com desconto em folha de pagamento.
- Assistência Odontológica (opcional).
- Opção de inclusão de dependentes no Plano de Assistência Odontológica com desconto em folha de pagamento.
- Vale Refeição ou Vale Alimentação.
- Vale Transporte (opcional).
- Impact & Care - Programa de Orientação Pessoal que visa oferecer suporte emocional e aconselhamento com orientação confidencial nas áreas psicológica, jurídica, financeira, social e pet sem custo para titular e dependentes legais.
- Gympass - Wellhub (Acesso a mais de 700 academias em todo o Brasil com planos a partir de R$ 29,90 descontado em folha de pagamento).
- Opção de inclusão de dependentes no Gympass - Wellhub (até 03 dependentes - pago via cartão de crédito).
- Acesso a Udemy de forma pela nossa intranet.
- Parcerias com grandes marcas de consumo.
- Convênio com o SESC para titular e dependentes.
- Convênios para descontos com instituições de ensino (graduação e pós-graduação) e escola de idiomas/Certificadoras.
- Seguro de vida em grupo.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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