As a support technician at NEXDOM Healthtech, assist clients with technical inquiries and enhance service processes. Collaborate with teams to document solutions and maintain client satisfaction.
NH
NEXDOM healthtech
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About the company
Transformamos a gestão de planos de saúde através da tecnologia e inovação!
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Customer success role engaging with clients to optimize product usage and provide support. Fostering positive relationships while monitoring service level agreements (SLAs).