Key Account Manager for the tourism industry involved in customer acquisition and management. Responsible for sales, reporting, and customer satisfaction in collaboration with multiple departments.
About the role
- Commercial Account Manager at Milliken driving contract sales and account acquisitions in Cleveland, Ohio. Leveraging local A&D industry knowledge for strategic relationships and sales growth.
Responsibilities
- Develop, plan, and execute sales and marketing strategies within assigned A&D, End User, and Dealer accounts.
- Develop and maintain a detailed sales strategy for each target aimed at retention/penetration to gain targeted market share within specified segments.
- Establish, develop, strengthen, and maintain relationships at all levels of assigned A&D and End User accounts.
- Promote the Company brand in the marketplace.
- Support commercial dealer channel strategies and relationships to fully maximize contracting opportunities and market coverage.
- Manage all aspects of day-to-day account management.
- Identify winnable projects.
- Fill and maintain a workable pipeline.
- Be involved in industry trade organizations. IIDA/IFMA, etc.
Requirements
- B.S./B.A.
- 3+ years’ direct industry sales or relevant experience.
- Ability to travel up to 30% within and outside assigned territory.
- Well-developed communication and execution management skills.
- Must be a self-starter, experience with working from home office with limited supervision.
- Must possess very strong personal presence and interpersonal skills.
- Must be comfortable interacting with a wide variety of customers - from technical to non-technical.
- Strong understanding of the design process.
- Ability to lift and move flooring materials up to 40lbs in weight.
Benefits
- Must reside in the Cleveland,OH market area.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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