Field Service Engineer ensuring optimal performance and reliability of biomedical and automation equipment. Performing preventive maintenance and troubleshooting at various client sites with a focus on operational efficiency.
About the role
- Robotics expert supporting industrial automation projects at MiTek, optimizing robotic performance and ensuring efficient operation in a manufacturing environment.
Responsibilities
- Lead team members through the installation and commissioning of complex systems
- Support customers with hands-on troubleshooting and instruction using Digital Twin technology when appropriate
- Conduct troubleshooting and root cause analysis/implement corrective actions
- Learn, document, and automate Calibration Procedures
- Support and educate stakeholders in these calibration procedures as a subject matter expert
- Install, integrate, and test system parts & assemblies using industry best practices and compare against Digital Twin as needed
- Install, integrate, test industrial PLCs and electrical control systems, including parameter configuration for Servos/VFDs
- Install, integrate, test industrial electro-mechanical & robotic systems, including position and tool calibration
- Work with software and systems engineers to troubleshoot PLC/control system I/O, network connections, and safety circuits
- Work with all stakeholders (including end customers) to suggest improvements to execution, usability, and functionality (i.e. HMI requests/changes, install/commissioning, calibration, recovery)
- Develop and maintain project documentation (i.e. troubleshooting notes, drawing redlines, equipment manuals, test plans, project notes, etc.)
- Ensure compliance with MiTek installation procedures, guidelines, industry standards, and governmental regulations applicable to industrial machinery at customer facilities
- Maintain system level expertise to help guide the installation team and bridge gaps between customer support and our customers
- Review/stay current with industry trends and emerging technologies
Requirements
- Bachelors in Electrical or Mechanical Engineering preferred
- 6+ years of proven experience working with robots in an industrial setting required
- Equivalent combination of experience and education which clearly indicates the ability to perform the essential functions of the position may substitute on a year for year basis
- Proficiency in FANUC programming languages and software tools preferred
- Strong understanding of automation systems, PLCs (e.g., Allen-Bradley, Siemens), and industrial networks required
- Strong understanding of 3D coordinate systems and calculating/implementing position offsets
- Ability to read and understand prints and schematics
- Excellent problem-solving skills and attention to detail
- Strong communication skills for technical documentation and team collaboration
- Ability to work independently and collaboratively in a fast-paced environment
- Ability to use Microsoft Office Applications (Microsoft Word, Excel, Access, PowerPoint, etc.)
- Expertise in Virtual Twin technology and its applications in robotics preferred
- Knowledge of material handling or assembly applications preferred
- Familiarity with continuous improvement methodologies preferred
- Valid drivers' license and proof of auto insurance required
- Up to 50% travel required (during critical on-site activities)
Benefits
- Generous time off including Paid Time Off, 13 annual holidays, and volunteer time off
- Day One Medical/Rx, Dental and Vision Plans
- Family friendly benefits including Paid Caregiver Leave, Paid Parental Leave and Adoption Reimbursement
- Performance/Incentive bonuses
- Career advancement, training opportunities, Employee Resource Groups, and tuition reimbursement
- Retirement programs including Matching 401(k) Contributions and Profit Sharing
- Employer paid Short-Term Disability, Long-Term Disability and Life Insurance
- myFlexPay partner – allows you to track, manage and access your pay anytime
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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