Customer Service Representative managing patient accounts at OrthoCarolina. Responsible for answering calls, assisting patients, and processing insurance claims.
About the role
- Customer Service Representative at Michelin advising on ordering, delivery, and customer complaints. Managing orders and coordinating with customers on deliveries in a hybrid work environment.
Responsibilities
- Advise customers on ordering, delivery, and complaint process
- Manage customer orders and monitor the re-fulfillment
- Plan and coordinate deliveries with customers
- Register and manage customer complaints
Requirements
- Fluent English (C1)
- Ability to cooperate with clients and build long-term relationships
- Good communication
- Capacity to quick adaptation to a new situation
- IS/IT systems knowledge
Benefits
- Luxmed medical care
- Co-financing of the Multisport card
- Access to various benefits via the MyBenefit card
- Attractive bonuses
- Co-financing of meals via the lunch card
- Participation in the "Tyres for the Team" program
Job title
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Experience level
Salary
Degree requirement
Location requirements
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