BI Reporting Associate Manager providing leadership in Claims Management Information. Supporting business objectives and ensuring legal compliance within the team.
About the role
- Competency Centre Manager leading consulting talent development and resource planning at Methods, a UK-based IT Services Consultancy focused on public sector transformations.
Responsibilities
- Reporting to the Senior Competency Centre Manager, the Competency Centre Manager plays a pivotal leadership role in developing, deploying, and supporting consulting talent across Methods’ IT Enterprise Services.
- Ensure the team comprises the best talent, at the right time, in the right place, and at the right cost, while maintaining high utilisation and fostering a culture of continuous improvement.
- Collaborate closely with Project Delivery, Sales, and Operations to drive recruitment, resource planning, skills development, and capability growth.
- Accountability for delivering team plans, including headcount, budget, and performance objectives, while actively managing professional development of consultants.
- Develop and execute a competency development strategy aligned with business goals and market demands.
- Identify skills gaps and emerging trends to ensure the team is future ready.
- Lead the annual team development plan, including training, upskilling, and reskilling initiatives.
- Collaborate with sales and delivery teams to align competency development with business opportunities.
- Build a recruitment strategy in close collaboration with sales and delivery to support growth of the company.
- Execute the recruitment plan for the team, leading interviews and consultant assessments.
- Build and maintain a steady pipeline of consultants to proactively recruit top talent in advance to meet future business needs.
- Monitor and optimise team utilisation, balancing bench strength with project demands.
- Support professional growth through coaching, feedback, and career development plans.
- Identify and address training needs to enhance team performance.
- Maintain an up-to-date skills matrix for visibility into team capabilities.
- Work with finance and operations to align budgeting and workforce planning.
- Support the development and promotion of service offerings based on team capabilities.
- Act as an escalation point for consultant assignments and professional/personal issues.
- Foster a collaborative, inclusive culture with a focus on knowledge sharing and mentoring.
- Ensure compliance with HR policies and guidelines.
- Promote wellbeing and support absence management. Monitor consultant performance and satisfaction to drive continuous improvement.
- Promote diversity and inclusion.
Requirements
- Minimum of five years’ experience in a leadership, team management, or capability management role, preferably within consulting or the public sector.
- Strong experience in resource and team management, workforce planning, and bench utilisation management.
- Demonstrated success in recruitment strategy development and execution, including interviewing and hiring high-performing consultants.
- Track record of managing team budgets, headcount planning, and performance targets.
- Ability to influence, negotiate, and build trusted relationships across the organisation.
- Strong people management skills with the ability to coach, mentor, and develop consultants at different career stages.
- Ability to deliver accurate, timely reporting across multiple stakeholders
Benefits
- Autonomy to develop and grow your skills and experience
- Being part of exciting project work that is making a difference in society
- Strong, inspiring and thought-provoking leadership
- A supportive and collaborative environment.
- Wellness 24/7 Confidential employee assistance programme.
- Social – Breakfast Tuesdays, Thirsty Thursdays and Pizza on the last Thursday of each month as well as commitment to charitable causes.
- Time off 25 days a year.
- Pension Salary Exchange Scheme with 4% employer contribution and 5% employee contribution.
- Life Assurance of 4 times base salary.
- Private Medical Insurance which is non-contributory (spouse and dependants included).
- Worldwide Travel Insurance which is non-contributory (spouse and dependant included).
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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