Solution Engineer (Salesforce) presenting product offerings to clients and addressing technical objections. Collaborate with the sales team to enhance customer experiences through Salesforce solutions.
About the role
- Solutions Engineer managing the customer journey and technical engagement in a fast-paced startup. Collaborating with teams to drive customer success and influence product direction.
Responsibilities
- Own the entire customer journey, from pre-sales engagement and onboarding to post-sales success and retention
- Lead technical conversations with prospects and customers, guiding them through demos, Proof-of-Concepts (POCs), and production deployments
- Act as a trusted advisor, ensuring customers get maximum value from MetalBear's platform
- Collaborate cross-functionally with Sales, Product, and Engineering to shape our offering based on real customer needs
- Build from zero-to-one: Help define our customer engineering playbook and scale best practices across regions
Requirements
- 3-5+ years of experience in high-performance environments (startups, scale-ups, or fast-moving tech companies)
- Strong technical foundation: Proficient with cloud platforms (AWS, GCP, or Azure), modern infrastructure (Kubernetes, microservices), and able to write/read code confidently
- Customer-centric mindset: You’ve worked in technical customer-facing roles and know how to communicate clearly, build trust, and drive value
- Self-starter mentality: Comfortable with ambiguity, resourceful, and thrive in environments with minimal oversight
- Excellent communicator: You can adapt your message to both technical and business audiences
- Execution-focused: Strong organizational skills, able to juggle priorities, and deliver high-quality work consistently
- Bonus: Experience in pre-sales engineering, customer success, or solutions architecture, especially in quota-carrying or revenue-aligned roles
Benefits
- Competitive compensation and meaningful equity
- A front-row seat to company growth
- A team that values curiosity, drive, and humility
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Tech skills
Location requirements
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