Account Manager role at Peoples Post focusing on client satisfaction and revenue growth. Responsibilities include onboarding, performance analysis, and strategic client communication.
MS
Hybrid Patient Account Rep – Claims Follow Up
Posted last month
About the role
- Patient Account Representative overseeing claims follow-up in a hybrid role at Memorial Hermann. Responsible for timely collection, analysis, and mentoring of less experienced staff.
Responsibilities
- Responsible for the timely collection of third party and private pay receivables
- Reviews incoming correspondence and takes appropriate action
- Responds promptly to inquiries
- Analyzes accounts for errors, adjustments and credits, issuing corrected entries when necessary
- Updates account information accordingly
- Documents communications accurately and completely
- Serves as a mentor and resource for less experienced staff
- Ensures safe care to patients, staff and visitors
- Adheres to all Memorial Hermann policies, procedures, and standards
Requirements
- High School Diploma or GED, preferred
- Prefer three (3) years hospital business office or medical related experience
- Some knowledge of business office, patient billing, or collection/reimbursement procedures in a healthcare setting preferred
- Ability to multi-task in a fast paced, high volume environment
- Proficient in Microsoft office with emphasis on Excel, 10-key and math
Benefits
- Health insurance
- Retirement plans
- Paid time off
- Flexible work arrangements
- Professional development
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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