Customer Care Representative providing outstanding service to customers by addressing inquiries and requests. Engaging with customers to assess needs and make sales recommendations.
About the role
- Customer Care Representative at McKesson managing client orders and supporting healthcare inquiries. Collaborating with internal partners to ensure customer satisfaction in a remote environment.
Responsibilities
- Manages client’s customer orders according to established program business rules
- Answers inbound calls and inquiries from the client’s customers and the client representatives for order placement, order status, returns, and designated client topics
- Works collaboratively with internal partners, such as Program Managers, DC Operations, Quality Assurance, Master Data, Credit and Collections, to promote client and customer satisfaction
Requirements
- Degree or equivalent
- 1+ years of relevant experience (customer service experience preferred)
- Strong written communication skills
- Basic math skills
- Computer literacy in a Windows environment
- Proficient in Microsoft Excel and Outlook
Benefits
- Competitive compensation
- Health benefits
- Paid time off
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
Customer Care Representative providing outstanding service to customers by responding to inbound inquiries. Engaging with customers and utilizing software tools to resolve issues and provide accurate responses.
Materials Support Specialist managing logistics and data for aerospace technologies at Tsunami Tsolutions. Ensuring efficient operations and compliance within the sustainment and support team.
Flight Support Agent managing all logistical aspects for flights with Vista Flight Support, ensuring smooth operations and communication. Collaborating with various stakeholders for optimal service delivery.
Flight Support Agent taking care of operational aspects of logistics and ground services for flights. Managing ground arrangements and collaborating with aviation partners in a pivotal role.
Customer Service Representative at Crash Champions ensuring prompt assistance for customer inquiries. Managing phone calls, emails, and providing clerical support in a professional setting.
Training Logistics and Support Specialist supporting observation and training for Northeast Fisheries. Collaborating with fisher teams and managing training information in the US.
Peer Recovery Support Specialist at Gateway Foundation aiding individuals with substance use disorders. Responsibilities include maintaining caseload, conducting assessments, and providing peer support services.
Booking & Flights Support Specialist supporting travel consultants in managing customer bookings for a travel platform. Ensuring high - quality service and attention to detail for memorable journeys.
Customer Experience Agent handling inquiries for German - speaking customers in a hybrid role. Involves online communications, customer service, and complaint handling across various channels.