Manager for Portfolio Oversight at AustralianSuper strengthening processes and analytics for FICC. Collaborating on oversight frameworks in fixed income management
About the role
- Lead production support for Loyalty & Pricing applications and customer experience applications in Pakistan. Manage team and ensure quality and compliance controls in service delivery.
Responsibilities
- Manage and lead the production support & delivery for the Loyalty & Pricing applications
- Manage and lead the production support & delivery for customer experience applications such as chatbot, IVR
- Lead the production Support function at technology COV locations including testing & overseeing quality and compliance controls
- Develop and execute support strategy of technology by achieving objectives and goals
Requirements
- 24x7 support and managing the Loyalty & Pricing system
- Requirement gathering, analysis, functional specifications and review
- Test scope identification, test case review, UAT support, product walkthrough and change implementation
- Interaction with Business Users, Vendors and Technology Stakeholders
- Vendor Management Software Quality Assurance
- Monthly service reporting, Periodic Status Update
- People management including guiding and mentoring the team
- Document the learnings and conduct knowledge sharing sessions
- Be open to accept new applications responsibility and work on newer roles
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
Delivery Manager overseeing complex software projects at a global design and development firm. Leading teams, managing budgets, and ensuring project delivery meets client expectations.
Survey Department Manager at Arcadis performing survey calculations and producing deliverables for high - level clients. Overseeing field teams and collaborating with designers and other stakeholders.
Projektmanager für Hydrogeologie und Wasserwirtschaft bei Arcadis, verantwortlich für Netzausbauprojekte in Deutschland. Arbeiten an komplexen hydrogeologischen Analysen und Genehmigungsprozessen mit Behörden.
Sr Manager, Data Management leading foundational enterprise data management capabilities including MDM and data governance at Resideo. Overseeing strategy, execution, and operational excellence.
Premium Travel Lifestyle Manager curating luxury travel experiences for high - net - worth Arabic - speaking clients. Building relationships and managing bespoke travel itineraries across global destinations.
Premium Travel Lifestyle Manager creating tailor - made luxury travel itineraries for Arabic - speaking high - net - worth clients. Building long - term relationships and ensuring exceptional service across global destinations.
Corporate Services Manager leading corporate services for international companies in Brazil. Overseeing accounting, tax, payroll, and compliance while developing a corporate services team.
Manager of Patient Access Services at Boston Medical Center overseeing patient access operations and staff performance. Ensuring operational efficiency and maintaining high - quality patient experiences while managing departmental standards.
Store Manager responsible for opening and leading a new store location for World Market. Focus on driving sales, leadership development, and maintaining brand standards in the retail environment.