Assistant Maintenance Manager overseeing multiple sites to ensure operational efficiency and safety compliance. Join a diverse global team at Cushman & Wakefield Services driving excellence in facility management.
About the role
- Store Manager leading a high performing retail and café team at Hotel Chocolat. Responsible for driving sales growth and enhancing customer experiences in store operations.
Responsibilities
- Lead a high performing multi-skilled retail and café team
- Responsible for leading and managing the Food, Beverage & Retail operation
- Deliver profitable sales growth and enhance customer experiences
- Recruit, develop, and coach team members
- Drive high performance through set objectives and regular feedback
- Maintain operational standards and ensure compliance with procedures
- Collaborate effectively with stakeholders and attend company meetings as required
Requirements
- Bachelor’s degree preferred
- High school diploma or equivalent
- Minimum 5+ years of previous management experience in a retail environment or within a premium retailing or food and beverage operator
- Experience in a seasonally busy and bespoke selling environment, ideally within a luxury brand or retailer preferred
- Leadership skills experience which includes coaching, team development, motivation and communication
- Previous experience of leading a team of direct reports (10+)
- Previous knowledge of Food Hygiene, Allergens and Health & Safety compliance a plus
- Strong understanding of Microsoft Excel, Word, and Outlook
Benefits
- A competitive salary and Incentives based on performance
- 50% unlimited staff discount to treat yourself and your friends and family
- 70% discount off a stay in our Hotel in St Lucia
- Flexible working
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