Service Delivery Manager leading complex, high - visibility projects at DEFEND, ensuring customer success and effective project delivery while managing internal teams.
About the role
- Customer Manager for grocery retailers developing key account strategies. Collaborating with teams to achieve business objectives through customer relationship management.
Responsibilities
- Achieve business objectives through developing and maintaining customer relationships by aligning strategy for retailers’ growth across assortment, merchandising, pricing, and promotion
- Leads direct and cross functional teams to identify opportunities and collaborate on solutions
- Owns and manages the development of the financial forecast to deliver annual company objectives
- Leverage complex data sources to influence internal and external stakeholder decisions.
Requirements
- Bachelor’s Degree
- 3+ years with customer/analytics/marketing experience including direct customer interaction.
- Successful experience building collaborative relationships within immediate team and across key stakeholders.
- Ability to understand complex data sources to develop and influence customer strategies.
- Demonstrated Bias for Action
- Valid driver's license and clean driving history.
Benefits
- Best-in-class learning and development support from day one, including access to our in-house Mars University.
- An industry competitive salary and benefits package, including company bonus.
- This role is eligible for a company vehicle.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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