Jr. Business Operations Manager implementing scalable processes for MarketStar's sales team. Collaborating across departments to enhance operational efficiency and support the Reddit Program.
Responsibilities
Assist in the development and implementation of scalable processes to support the Reddit Program.
Work with sales operations, enablement and leadership to streamline workflows, improve efficiency and enhance campaign execution.
Identify bottlenecks through workflow shadows and provide recommendations back to the business of process improvements to enhance operational efficiency.
Conduct regular audits on process documentation ensuring that processes are documented, accurate, organized and easily accessible to the business.
Manage team calendar invites and ensure that communication updates are cascaded broadly across the team, troubleshoot and provide support for tooling challenges.
Requirements
2 + years' experience in sales discipline, experience in operations preferred
Project Management experience preferred
Direct, B2B, SaaS, or tele sales experience preferred
Experience leading a sales team or working in a sales support or operations role
Ability to multitask and successfully operate in a fast paced, team environment
Passion for process optimization, research & content strategy, playbook creation and messaging improvement
Demonstrate the ability to communicate effectively
Must adapt well to change and successfully set and adjust priorities as needed
Internal applicants must be exceeding metrics in current position
Proficient in Salesforce, Microsoft Office, and Google products.
Benefits
Structured learning and career development programs
Mental health program
Generous Paid Time Off policy
Paid medical leave
Child/Dependent care reimbursement
Education reimbursement
401k match, hardship loan program, access to financial wellness advisor
Comprehensive healthcare coverage including medical, dental, and vision
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